Mes en Plas

I see that you are here to get a chemical relaxer. I will have some questions to help you decide a good outcome for your hair.

1. Have you had a relaxer before? How long ago was it?
2. Was it a Sodium or a Thio, where did you get it done? IF YOU are in doubt about the type of relaxer in past do a strand test!
3. When was the last time you washed your hair?
4. Do you wear braids ever? If so they should have been taken out at least two weeks prior to the relaxer service.

Student: Check porosity, elasticity, diagnosis of scalp, selection of relaxer and for previous hair breakage so you will select the best strength of relaxer.

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Mes en Plas

I see that you are here to get a chemical textured permanent wave. I will have some questions to help you decide a good outcome for your hair. If you are going to cut the hair you determine that before or after perm.

1. Have you had a perm before? How long ago was it?

2. How do you want to be able to wear your hair, curly or do you want to be able to style it differently.

3. How often do you wash your hair?

4. How do you style your hair?

5. Are you looking to add volume or curl?

6. Do you color your hair? When was the last color have you ever highlighted your hair?

7. When was your last perm, did it take well?

Student: Check porosity, elasticity, diagnosis of scalp, size of curls desired and selection of perm you would use.

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Mes en Plas

Hello Sarah my name is __________and thank you for coming to visit me today. You have a great sassy haircut and I have a great suggestion for a color that will enhance that great cut you have as I see that you are here to get a color and I have some questions before we get started.

1. Have you always had the same color, do you like change, what would you like to happen? Do you have a photo of the color you would like?
2. Where do you get your color done?
3. What do you like about your color what would you like to see different.
4. How often do you wash your hair?
Use style books if needed.

Have you ever had this color? Would you be opened to doing something a little different then what you always have? Let me give you a great recommendation for color that would absolutely be beautiful on you with your beautiful blue eyes and skin tone it would look amazing on you. I would love to see you with a little red to your color I feel that with the haircut you currently have and the skin tone this will enhance your beauty and add life to your look. I feel you will look awesome, young and sassy up to date with your look and this new color.

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Mes en Plas

Hello Sarah my name is ______ and thank you for coming in to visit me today. You have such a vibrant beautiful hair color that compliments your skin tone and I have a great recommendation for the hair cut today as I see that you are here to get a haircut so I will be talking to you about that and finding solutions for a positive outcome

1. Tell me what you like and don’t like about your hair.
2. What type of work do you do, what do you do in the morning to get your hair ready for the day?
3. Do you like to style your hair? How much time do you spend on your hair?
4. Can you live without the length, do you like short hair, do you have to keep long hair are you open to a change?
5. Make sure you show them how much length, even if they only want an inch off show them what your inch is.

I have a great recommendation for a haircut that could be a beautiful option if you are looking for a good change. So I would like to recommend a short and sassy cut for you today. I feel you have a great look for a trend fun sexy cut and would look awesome with your hair color. I think you would look amazing with a short cut because you have the perfect look and frame to pull off the short hairstyle and here is what I would like to do.

Remember with every service you provide you should be recommending when they should return for another service so have them make an appointment before they leave.

Before you leave let’s get you scheduled for your next appointment three weeks from today: (they say well I don’t know what my calendar looks like, you say well lets pick a date you think will work and you can always call back and reschedule if you find out it doesn’t work.) Now if the client still does not book the appointment you will then need to evaluate what you are doing or what you are not doing. A client who likes their service and their service professional will have no reason to not book that next appointment. This is a great way to determine if what you are doing is effective.